Updates: September 16

NYSDOH Update Regarding Visits
Yesterday the NYSDOH announced revised guidelines for limited visitation. They are as follows:

  • Visitors are now required to present a verified negative COVID test result administered within the 7 days prior to the visit. This will be required at every visit.   Visitors under the age of 18 are NOT PERMITTED
  • If the Jewish Home or The Inn were to have a new positive COVID test, we would be required to postpone visits for a  14-day waiting period, with no new onset of COVID cases.

This updated requirement does change the format of visits. They are as follows:

  • Visitors may enter the front entrance to sign in and complete screening information and exit  to wait outside for a visit
  • Visitors CANNOT sit in our lobby
  • Visitors CANNOT walk through the facility, wait in common areas or enter residents’ rooms
  • Visitors must maintain a safe social distance and wear a mask AT ALL TIMES.

We understand the inconvenience and short notice of this directive. We will facilitate virtual visits for families who are scheduled in the next few days and do not have required negative COVID test results.  Otherwise, please continue to use the online appointment scheduling system with the knowledge that this additional documentation is required, without exception.

List of sites/cost/locations can be found at:

Canceling Your Visit
If you realize that you cannot make the visit, please go online as soon as possible and cancel your appointment.

If you must cancel on the day of your appointment because you have not received your test results (or for any other reason), please notify the front desk at (315) 446-9111, x110 so this information can be provided to the staff facilitating the visit.

Online Scheduling
We continue to encourage our families to use the online application to schedule family visits.  The link to the online scheduling application is not on our website. It is being provided to the primary contact for each resident.  Our staff is being inundated with calls from both families and individuals who want to visit a resident but do not have access to the scheduling link. We cannot give out primary contact information or link access without permission. It is expected that families will share the links and decide amongst themselves how to rotate the visits.

Case Worker Team
In the early days of the pandemic, the team at SJFS provided an invaluable service to our residents and their families by being the main contact for non-clinical questions/concerns.  Now, as  SJFS staff resuming their pre-COVID roles and caseload, families are expected to contact their assigned caseworker for non-clinical questions and concerns. The team is as follows:

1st Floor/Terrace
Katie Finn
(315) 446-9111, x125

2nd Floor
Jocelyn Perrault
(315) 446-9111, x118

Short Term Rehab
Jacki O’Brien-Gerace
(315) 446-9111., x124


Posted Under: COVID-19