Updates: March 24

 COVID-19 Infection Control Procedures

  • Federal and state protocols are already incorporated into our processes
  • Screening ear temperatures of ALL STAFF/MEDICAL PERSONNEL who enter our building
  • Legible signage posted throughout our campus about the policy
  • Our experienced clinical team is actively reviewing and communicating updates from:
  • CDC
  • New York State and local public health authorities
  • Reviewing and reinforcing our policies and procedures for contagious illnesses, such as influenza, with staff including:
    • Reminders about flu vaccines
    • Washing hands with soap and water for at least 20 seconds
    • Staying home when sick
  • Enhanced cleaning and sanitation protocols related to COVID-19 have been instated

 No Visitor Policy
We currently have a  “No Visitor Policy”. We are posting signs on our entryway doors to notify visitors of this policy and actively screening individuals, including staff, who need to come into the building.

  • Jewish Home and The Inn
    Family visits for extenuating circumstances will be on a case-by-case basis and family members must pass temperature/symptom screening.
  • The Oaks
    The Oaks is an independent living facility and we cannot prevent our residents from having visitors. However, we continue to strongly urge our residents to limit visitors and to refrain from spending time in the common areas like the resident TV lounge, community room, dining room, and atrium. We are also encouraging our residents to refrain from unnecessary outings.

Uninterrupted Medical Care for Residents
There will be no interruption to resident care including pharmacy deliveries, nutritional support, PT, audiology, lab, and x-ray. All outside appointments must be approved by the medical staff. Only non-emergent medical appointments will be rescheduled.

Deliveries (including toiletries, personal items, food, clothing, flowers, etc.) for residents are to be left at the front desk and staff will collect and deliver to residents.

All outside activities and social outings have been canceled. However, modified resident activities are still occurring with staff and residents observing the social distancing rule of 6 feet between participants.

Adult Day
Our Adult Day program is CLOSED.

Ordering food for your loved one
Our dietary services team can email you the weekly menus. Please email

Beauty Shop
Our beauty shop is CLOSED to visitors and the community.


  • Open for residents and staff
  • Orders can be ordered via Grub Hub or directly for curbside pick-up. Please call 315-446-9111, 116


  • Offering our regular 4 course meal pickups at The Oaks – curbside. Staff will meet customers outside of the facility
  • Catering orders are drop-off or curbside pick-up at The Oaks on disposable serving.
  • For more information, contact Krissie Oja, Catering Manager at 315-446-9111, x255

Religious Services
At this time, we have cancelled religious services.

For residents of the Jewish Home and The Inn, there are several options for paying monthly rental bills. You can:

  • Drop off checks at front desk
  • Pay by Mail
  • Pay by credit card

Resident’s laundry can be done on campus as well as by family members.

Communications & Updates
In order to keep families and the community updated, we are encouraging the use of the  following platforms for updates:

SJFS  Resources
Syracuse Jewish Family Service continues to be an invaluable resource to help facilitate communication between our residents and their families. The following services are available to all of our family.

Kosher Meals on Wheels (KMOW) continues to deliver and is accepting new clients
KMOW delivers anywhere in Onondaga County, providing 7 lunches/dinners per week, including special medical diets. The County expanded COVID-19 criteria for free meals: 55+ and unable to shop/cook for self. Monday, Wednesday, and Friday  deliveries are between 11 AM and 12 pm. To register or for more information call Deborah Ellis at 315-446-9111 x234, or email her EllisD@sjfs.org

Reassurance calls between residents and family or friends
SJFS is coordinating a campus-wide effort with residents to chat, field concerns, or to connect with professionals or community assistance. Please email CommunityResource@sjfs.org, or call 315-446-9111, x226 to coordinate.

Volunteer Coordination
Our need for additional volunteers from the Jewish community is already here. We need help delivering KMOWs and to meet future needs. We will match volunteers’ offers with residents’ and families’ requests and will work to find ways to troubleshoot additional needs as they emerge. Please email CommunityResource@sjfs.org, or call 315-446-9111, x226 for more information.

Food For Menorah Park Staff
We’ve received an overwhelming amount of inquiries from our community as to ways they cna help us without violating our no visitor policy. Our clinical staff caregivers are on the front lines ensuring that your loved ones are safe and receiving the best care possible. We welcome donations of food for our staff. We only ask that it be store bought or delivery and that there is enough for the floor to share. Please call 315-446-9111, x114 for more information.

Donations for Activities
Part of ensuring our residents are cared for is to eliminate any disruption in daily activities that encourage mental and creative stimulation. And right now this is absolutely critical. You just have to drop them off at the front desk and complete a donation form. Please consider donating the following supplies to help us supplement our activity programs:

  • Ready-to-paint ceramic objects
  • Ready-to-paint birdhouses
  • Paints and brushes
  • Karaoke machine
  • Nail polish supplies (new nail polish, nail polish remover)
  • Flyswatters (for batting balloons)
  • DVD players
  • DVDs (preferable comedies, musicals, classics under 1.5 hours in length)
  • Boomboxes with CD players
  • Scented lotions
  • Colorful construction paper
  • Board games
  • Magazine subscriptions
  • Adult coloring books
  • Activity aprons
  • Potting soil
  • Ring toss game
  • Lightweight balls for tossing
  • Standalone basketball hoop
  • Magnetic fishing set
  • Animatronic lap pet
  • Fresh flowers

We will continue to update these as we move through this crisis. Thank you for your continued support and patience.


Posted Under: COVID-19